Ingenuity in Motion

We offer customized "Signature Service" plans that can be tailored to your specific needs, to keep your systems running at peak performance. And standard service that provides quality support with minimal delays.


Call or email us about our phone technical support or on-site service rates.


Whether it's by phone or on-site your service needs will be met by a factory trained service professional with one goal in mind -  "Your Satisfaction!".



Customer Service Department

Phone: 1.209.536.3198  M-F 7am-4pm Pacific time

FAX: 1.209.532.0248

Email to: Service


Before sending in your equipment please refer to your manual for the problems that are commonly overlooked.


Shipping Return Address

Kinematic Automation, Inc.

21085 Longeway Road

Sonora, CA 95370  USA

Standard Support Service

Matrix™ is a registered trademark of Kinematic Automation Inc.

Specifications subject to change without notice

Copyright © 2019 Kinematic  Automation Inc.

Kinematic Automation Inc.

PO Box 69 Twain Harte, CA  95383

Tel: 1.209.532.3200 Fax: 1.209.532.0248